Policies
Please review all policies prior to booking. By scheduling an appointment, you agree to the terms listed below.
✦ Confirmation Policy ✦
A confirmation message will be sent 1–2 days prior to your appointment.
Failure to confirm your appointment by the end of the day may result in cancellation and forfeiture of your deposit.so the appointment time may be offered to another client.
This allows the appointment time to be offered to another client.
✦ Cancellation & Rescheduling ✦
Appointments must be rescheduled at least 48 hours in advance.
One reschedule is permitted using the same deposit, as long as the new appointment is booked within the same month.
A second reschedule will require a new deposit.
Appointments canceled or rescheduled with less than 48 hours’ notice will result in loss of the deposit.
✦ Late Arrival Policy ✦
Please arrive on time for your appointment.
a 5 minutes grace period is provided for all appointments. clients arriving more than 5 minutes late will incur a $1 late fee for every additional minute late.
Arrivals 20 minutes past the scheduled appointment time will result in automatic cancellation and forfeiture of the deposit. if you are running late, please notify me as soon as possible.
Communication and punctuality are greatly appreciated to ensure all appointments run smoothly.
I understand that unexpected situations may happen and I truly appreciate respectful communication in advance whenever possible .
✦ No Show Policy ✦
no - shows and appointments abandoned without communication will be charged 50% of the scheduled service total and may be restricted from future booking